Suspending is available in POS. Find out more →
Suspend

LsOne POS Sales Orders

🆕 New Buttons on Your POS Screen

Your POS interface will now include two new buttons:

  • Suspend Sale
  • Recall Suspend

POS Screen with New Buttons

🛒 Creating a Sales Order Without Payment

Step-by-Step: Create the Initial Sales Order (without proceeding to the sales order screen)

  1. Add a Customer – Search for and select the appropriate customer.
  2. Add Products – Scan or enter the items being purchased.

💾 Saving the Sales Order (No Payment Taken)

If you’re not taking full payment immediately, and don't want to suspend the sale, jump onto the portal and create a quote. https://sales.lyndons.com.au (opens in a new tab)

⏸️ Suspend the Sale

Use this when the transaction needs to be paused (e.g., customer isn’t ready to pay yet).

  • Places the transaction on temporary hold.
  • Can be recalled from any POS in the store.

🔁 Suspending and Recalling a Transaction

⚠️ Important: This is not permanent storage. Suspended sales do not retain all order details.
If you need to preserve full order information (like delivery terms), use The Portal to create a quote instead.

🔄 Suspend the Sale

  1. Create the Sales Order – Add the customer, products, and any required details.

  2. Click “Suspend Sale” – Instead of finalizing the sale, click the Suspend Sale button on the right-hand side of the POS.
    Your screen may look slightly different.

    Suspend Sale Button

  3. Confirmation Prompt – You’ll be asked to confirm if you want to suspend the sale.
    Click “No” if you selected it by mistake.

    Suspend Confirmation

  4. Add Any Extra Details (Optional) – If required, the system may prompt you to enter more information.

    Extra Details Prompt

  5. Sale is Now Suspended – The transaction is placed on hold and can be recalled later.

🔍 Recall a Suspended Sale

  1. Click “Recall Sale” – On any POS terminal, select Recall Sale to view the suspended transactions.

    Recall Sale Button

  2. View the List – You’ll see all currently suspended sales (including normal sales and sales orders).
    Sort or search by date, amount, or any extra info entered.

    Suspended Sales List

  3. Search Options – Filter by staff, date, or custom text to find the transaction faster.

    Search Suspended Sales

  4. Select and Resume – Once you find the correct transaction, click it and then select “Select” at the bottom right.

    Select Suspended Sale

⚠️ Note: Recalling a suspended sale removes it from the suspended list.
You must complete, convert, or re-suspend the sale to keep it active.

✅ Final Steps

  1. Once recalled, you’ll return to the LS Sale screen where you can:
  • Complete the sale
  • Cancel the transaction
  • Convert it into a Sales Order
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